Have a question you can't find an answer to? There are several paths you can take to find answers.
Personalized Skin Care |
If you're looking for a personalized treatment plan but don't know with which products to get started, click here to build a custom skin care system. Alternatively, you can quickly identify the right products for a particular skin condition using the KAVI Product Matrix. |
Frequently Asked Questions |
If you have specific questions, we encourage you to first look through Frequently Asked Questions (FAQ) for answers to common questions by other KAVI customers. |
Support Forum |
If the FAQ doesn't have what you are looking for, KAVI's support forum provides a broad, peer-based forum for more questions and answers. The community is regularly monitored by KAVI Support and many official answers may be found to skin care questions. |
If you still haven't found an answer to your question, there are several ways to directly contact KAVI. Email to [email protected] will provide you with the most thorough response. We try to respond to most emails within 24 hours of receiving them. |
Telephone |
Physicians, skin care professionals, and other partners are free to call us directly at (877) 219-6156 (U.S. only) or at (415) 839-5156 with any technical or billing questions. |