Home :: Help Center

Have a question you can't find an answer to? There are several paths you can take to find answers.

 Personalized Skin Care
If you're looking for a personalized treatment plan but don't know with which products to get started, click here to build a custom skin care system.

Alternatively, you can quickly identify the right products for a particular skin condition using the KAVI Product Matrix.
 Frequently Asked Questions
If you have specific questions, we encourage you to first look through Frequently Asked Questions (FAQ) for answers to common questions by other KAVI customers.
 Support Forum
If the FAQ doesn't have what you are looking for, KAVI's support forum provides a broad, peer-based forum for more questions and answers. The community is regularly monitored by KAVI Support and many official answers may be found to skin care questions.
If you still haven't found an answer to your question, there are several ways to directly contact KAVI. Email to [email protected] will provide you with the most thorough response. We try to respond to most emails within 24 hours of receiving them.
Physicians, skin care professionals, and other partners are free to call us directly at (877) 219-6156 (U.S. only) or at (415) 839-5156 with any technical or billing questions.

Stay in Touch
All news